Helpix

Problem

I’ve talked to so many founders and small business owners, and the story is always the same: customer service is overwhelming. Teams get stretched thin, budgets don’t allow for hiring more people, and the tools out there? They’re either too expensive, overly complicated, or don’t really solve the problem. At the same time, customers expect instant, personalised answers—on WhatsApp, Instagram, email, live chat, you name it. It’s a constant juggling act, and honestly, most businesses are just trying to keep their heads above water.

Solution

That’s why I started building Helpix. It’s not out in the wild yet, but the goal is clear: make customer service simple and scalable, even for the smallest teams. Helpix will bring all your customer conversations into one platform and use AI to handle most of the heavy lifting. No coding, no steep learning curves—just a tool that feels like a natural extension of your team. It’ll adapt to your needs, learn as it goes, and help you focus on what really matters: growing your business.

Impact

Even though Helpix isn’t live yet, I can already see how it could make a difference. Imagine being able to handle customer inquiries across all channels without adding stress to your team. Imagine giving customers fast, personalised responses without having to micromanage every interaction. It’s not just about saving time or money—it’s about creating space for businesses to focus on what they do best. That’s the kind of impact I want Helpix to have.

Vision

This is about more than just software. It’s about solving a real problem I’ve seen so many people struggle with. I want to build something that levels the playing field, giving startups and small businesses the ability to deliver amazing customer experiences without the complexity or cost of traditional systems. Helpix is still in the works, but the vision is simple: to create a future where businesses can connect with their customers effortlessly, no matter their size or resources.

Essentials

• Unifies customer conversations from email, WhatsApp, and social into one platform.

• Uses AI to automate responses, learn over time, and deliver human-like interactions.

• Requires no coding or technical expertise—simple to set up and scale.

• Designed to save time, reduce costs, and enhance customer satisfaction.

  
  

Launching Q4 2025 | helpix.ai →